Product
This section is to provide answers to all of our product-related questions.
Group GAP
- If voluntary, what is our participation requirement for Group GAP?
- Is 20 hours per week considered full-time for Group GAP?
Affordable Choice
- Will ManhattanLife pay Affordable Choice benefits if my client is admitted into a Hospital while out of the country?
- Do plan upgrades for the Affordable Choice product require additional underwriting?
- Can same-sex married couples and domestic partners benefit from the Affordable Choice plan?
- Do upgrades to a client's Affordable Choice plan require underwriting?
- Are days in Hospice covered under the daily hospital confinement benefit if the hospice is provided in a hospital room?
- What are the limitations and exclusions for ManhattanLife's Affordable Choice Product?
General
- Are product training videos available to view?
- Are there any product videos?
- How do I view product trainings for this month?
- Where can I find product agent guides?
- Where can I find product availability?
- What products at ManhattanLife are issue age, and which are attained age?
- Is Critical Protection and Recovery (CPR) available in New York?
Dental Vision & Hearing
- How are DVH Select Basic Services Covered?
- How are DVH Select Major Services covered?
- If a client switches from DVH Legacy to the DVH Select plan, do they start over with lower benefit amounts in year 1 or do they get credit for prior time with DVH and go to the higher benefit amounts?
Omni-Flex Short-Term Care
- Are the benefits received when on claim for Omni-Flex Short-Term Care taxed?
- Can agents submit a pre-determination request for the Short-Term Care product?
- Are the premiums paid for Omni-Flex Short-Term Care tax deductible?
- Do we collect Premium at application time or does the applicant pay at issue time?
- How does Omni-Flex Short-Term Care work with Medicaid?
- Is there a height/weight chart used in underwriting for Short-Term Care?
- Is this an Indemnity product that pays cash and there is no co-ordination with Medicare or any other insurance?
- What does it mean when the Outline of Coverage says "Functional Capacity" is lost.
- Can a policyholder receive the full $9,000 monthly benefit for Omniflex homecare if a family member or friend provides the care?
- Can an insured have both Home Health Care and Short-Term Care from ManhattanLife?